Our goal is for you to feel comfortable on our website. The protection of your privacy is very important to us. Therefore, we would like to ask you to carefully read the following summary of how our website works. You can rely on transparent and fair data processing, as we strive every day to handle your data securely, carefully, and responsibly.
The following privacy policies are intended to inform you about how we use your personal information in compliance with the provisions and requirements of the European General Data Protection Regulation.
1. Identification of the person responsible for the website.
- Holder: Menorca On Road S.L
- NIF: B44734226
- Home: Carrer de Vassallo, 2, 07703 Maó, Islas Baleareas, ESPAÑA
- Email: info@menorcaontoad.com
2. Information and consent
By reading this Privacy Policy, the user is informed about the way in which Menorca On Road S.L collects, processes and protects the personal data provided through the forms available on the website www.menorcaonroad.com (hereinafter, the “Website”), as well as the data derived from your browsing and any other data that you may provide in the future to Menorca On Road S.L.
The user must carefully read this Privacy Policy, which has been written in a clear and simple manner to facilitate its understanding, and freely and voluntarily decide whether they wish to provide their personal data to Menorca On Road S.L.
3. Obligation to provide data
The data requested in the forms available on the Website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes.
Therefore, if such information is not provided or is incorrect, the request cannot be processed.
4. For what purpose do we process the user’s personal data and for how long?
The personal data collected will be processed by Menorca On Road S.L. for the following purposes:
- Manage your contact requests with Menorca On Road S.L. through the channels provided for this purpose on the Website.
- Manage purchases made within the framework of the Website, including payment management and order delivery.
- Manage your newsletter subscription, made through the channel provided on the Menorca On Road S.L. website.
- Conduct analysis on the use of the Website and check user preferences and behavior.
- Manage the sending of satisfaction surveys based on the purchase of Menorca On Road S.L. products or services, in order to improve our customers’ experience on a daily basis.
- Analyze your data to create user profiles that allow us to more precisely define the products that may be of interest to you.
The data will be retained for the time necessary to fulfill the purposes for which it was collected, unless the user requests its removal from Menorca On Road S.L., objecting to it, or revoking their consent.
5. What user data will Menorca On Road S.L. process?
www.menorcaonroad.com will process the following categories of data:
- Identification data: name, surname, national identity document or foreign identity number, and image.
- Contact information: address, landline, mobile phone, email address.
- Personal characteristics data: date of birth, age, sex, nationality.
- Other data: data provided by the interested parties themselves in the open fields of the forms available on the Website.
Navigation data.
If the user provides third-party data, they declare that they have their consent and undertake to provide the data subject, the owner of said data, with the information contained in the Privacy Policy, exempting Menorca On Road S.L. from any liability in this regard. However, Menorca On Road S.L. may carry out the necessary verifications to confirm this fact, adopting the appropriate due diligence measures in accordance with data protection regulations.
6. Cookies, web analytics services and social networks
We use cookies, web analytics, and social media plugins on our website to improve your browsing experience. To view our cookie policy, click here.
7. What is the legitimacy of the processing of your data?
Data processing for the purchase of products through the Website will be necessary for the fulfillment of the contractual relationship between the user and Menorca On Road S.L.
The processing of your data for marketing purposes, relating to Menorca On Road S.L.’s own goods and services and similar services for its clients, will be based on the legitimate interest recognized by law when the user has purchased goods and/or services from Menorca On Road S.L. In the absence of such a contractual relationship, data processing will be based on the user’s consent, as set forth in current legislation.
Processing for the aforementioned purposes will always be carried out with the user’s prior consent or based on the aforementioned legitimate interest, and will be necessary to process your request. Furthermore, if you withdraw your consent to any of the processing, this will not affect the lawfulness of any processing previously carried out.
To revoke this consent, the User may contact us through our email: info@menorcaonroad.com
8. User responsibility
The user:
- You guarantee that you are over eighteen (18) years of age and that the information you provide to Menorca On Road S.L. is true, accurate, complete, and up-to-date. For these purposes, the user is responsible for the veracity of all data provided and will keep the information provided appropriately updated so that it reflects your actual situation.
- You guarantee that you have informed any third parties to whom you provide your data, if any, of the information contained in this document. You also guarantee that you have obtained their authorization to provide their data to Menorca On Road S.L. for the purposes indicated.
- You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages caused to Menorca On Road S.L. or third parties.
9. Commercial and promotional communications
One of the purposes for which Menorca On Road S.L. processes the personal data provided by users is to send them electronic communications containing information regarding goods, services, promotions, offers, events, or news relevant to them. Whenever any such communication is sent, it will be addressed solely and exclusively to those users who have not previously expressed their objection to receiving such communications.
If the user wishes to stop receiving commercial or promotional communications from Menorca On Road S.L, they may request to unsubscribe from the service by clicking on the link provided for this purpose in the body of said commercial communications or by sending an email to the following email address: info@menorcaonroad.com, as well as indicating their refusal to receive them, through the box provided in the data collection form or by indicating it through the unsubscribe option provided in each of the commercial communications sent.
10. Using the “customer service” chat function
One of the options we offer is the “Customer Service Chat,” which makes our service even more enjoyable for you. Through this chat, you have the opportunity to consult before purchasing on our website. The entire chat process is conducted completely anonymously, without displaying your name or other personal information. In order to constantly improve the quality of our customer service in the chat, we record this history for analysis and improvement purposes, completely anonymously. These records are deleted once they have been evaluated.
11. Exercise of rights
The user can send a letter to Menorca On Road S.L, by means of an email to the address info@menorcaonroad.com, attaching a photocopy of your identity document, at any time and free of charge, to:
- Revoke the consents granted.
- Obtain confirmation as to whether or not Menorca On Road S.L. is processing personal data concerning the User.
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Obtain from Menorca On Road S.L. the restriction of data processing when any of the conditions provided for in the data protection regulations are met.
- Obtain human intervention, express your point of view, and challenge automated decisions made by Menorca On Road S.L.
- Request portability of your data.
- Contact the DPO of Menorca On Road S.L. at the following address: info@menorcaonroad.com
- File a complaint regarding the protection of your personal data when you believe that Menorca On Road S.L. has violated your rights under applicable data protection regulations.
12. Security measures
Menorca On Road S.L. will treat the User’s data at all times in an absolutely confidential manner and will maintain their secrecy, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
13. Changes to the privacy policy
To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes to remain consistent with current legislation.